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Chromlab Scientific
     

Services - Installation Services

We include in all instruments purchased from us an installation, commissioning and training program dedicated to guiding our customers from pre-installation through training and beyond. When an instrument is purchased from us, we will work with you to:

  1. Review the installation schedule
  2. Assist the customer with site audit and preparation during which time installation resources are determined
  3. Once agreed we work with you to align resources and schedules the installation.
  4. Installation of system and product training are performed.
  5. Training ensures you are able to operate the instrument and run applications as required
  6. Advanced/ Follow Up training is scheduled with customer within 3 to 6 months after installation or as specified by customer
Warranty
We unconditionally guarantee products to be free of defects in materials and workmanship for the specified warranty period of time. Servicing of instrument products is offered through our service department.
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